At ccilu Shoes, we strive to ensure a smooth and efficient shipping experience for our customers. Please review our shipping policy for details on how we handle shipping and delivery.
Shipping Methods
We offer a range of shipping options to suit your needs. Shipping methods and delivery times may vary based on your location and the items you order.
Processing Time
Orders are processed within 1-2 business days from the date of purchase. Please note that processing times may be extended during peak periods or holidays.
Shipping Costs
Shipping costs are calculated based on the shipping method selected and the destination of your order. The total shipping cost will be displayed at checkout.
Delivery Time
Delivery times vary depending on your location and the shipping method chosen. Estimated delivery times will be provided at checkout. We are not responsible for delays caused by the shipping carrier.
International Shipping
We offer international shipping to select countries. Customs duties and taxes may apply to international orders and are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on the carrier’s website.
Issues with Delivery
If you encounter any issues with your delivery, please contact us as soon as possible. We will work with you and the carrier to resolve any problems.
Contact Us
If you have any questions about our shipping policy or your order, please contact us at:
Email: help@ccilu.shoes
Phone: +965 515 01013
Address: Al-Salam Tower, Kuwait