Privacy Policy

Welcome to ccilu Shoes. Your privacy is important to us, and we are committed to protecting your personal information. This privacy policy explains how we collect, use, and share your information when you visit our website, make a purchase, or engage with our services.

Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, email address, phone number, shipping and billing address, and payment information when you make a purchase.
Non-Personal Information: This includes data about your browsing behavior on our website, such as IP address, browser type, operating system, and pages visited.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including sending you order confirmations and updates.
Provide customer support and respond to your inquiries.
Improve our website and services based on your feedback and usage patterns.
Send you marketing communications, including promotional offers and updates, if you have opted to receive them.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party companies that provide services on our behalf, such as payment processing, order fulfillment, and email marketing.
Legal Obligations: If required by law, we may disclose your information to comply with legal processes or protect our rights.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site and improve our services. You can control the use of cookies through your browser settings.

Your Rights

You have the right to:

Access and review the personal information we hold about you.
Request corrections to any inaccurate or incomplete information.
Request the deletion of your personal information, subject to certain legal obligations.
Opt-out of receiving marketing communications from us at any time.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no online transmission is completely secure, and we cannot guarantee the absolute security of your data.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.